Skip to Main Content
Corestream
  • Home
  • FAQ
Log In
Login problems? Account Locked? Forget your Password? Click Here
Log In with SSO

Welcome!

Please wait while we take you to your home page.

Forgot your password?

Don't worry! Just fill in your email and we'll help you reset your password.

Reset Password

That's it!

Your account details have been sent to the address you provided.

If you do not receive the message within the next two hours, please contact our customer service at CHSMyLifePlus@corestream.com or via telephone at (855) 937-3300 .

Back to Login

Access your benefits today, Create an Account!
Corestream
Home
FAQ
Log In

Frequently Asked Questions

  1. Can my family members use the site?
    Some products that require payroll deduction require the employee to be enrolled; however, the employee is able to elect coverage for eligible family members under certain plans such as auto and home insurance.
  2. I'm an employee, how do I sign up?
    To sign up you must create an account. If you need assistance please email customer service at CHSMyLifePlus@corestream.com or call 1-855-937-3300.
  3. How do I log in?
    To log in you must first create an account. If you have previously created an account, then just use your email address that you registered with and password to access the site. If you need additional assistance feel free to contact customer service at CHSMyLifePlus@corestream.com or call 1-855-937-3300.
  4. What is my password?
    You would have created a password when you originally created an account. If you have forgotten your password click the "Log In" link at the top of the Home Page, and then click the "Forgot Password" below the login area, and a new password will be sent to you through the email address you registered with.
  5. How do I change my personal information?
    If your personal information is registered, choose "My Profile" from the My Tools menu after sign in. If you would like to change your personal information with a vendor or carrier you will need to contact that vendor or carrier directly.
  6. Why did Corestream choose to present only Liberty Mutual, MetLife and Travelers coverage for the Auto Insurance Quote Comparison Tool?
    These carriers underwent the task of obtaining state approval from each State Department of Insurance to offer exclusive employee discounts.
  7. Why should I choose Liberty Mutual, MetLife or Travelers Auto and Home Insurance?
    These carriers offer a discount that is not available to the general public. If you go directly to the carrier for a quote, they will not provide you with the same rate that you can get through us. There are a few exceptions to this rule, such as, if you are a long-time customer of theirs, but for the most part, you will save more through your employer program.
  8. Who do I contact if I have a question or problem with a service or plan that I signed up for?
    Most questions regarding a service or plan should be handled by contacting the vendor directly, since your employer does not sell products or fulfill orders for employees. Each vendor has a customer service email and phone number. You may also contact our customer service for assistance at 1-855-937-3300, if the vendor is not helpful in resolving the issue.
  9. I am having an issue accessing the Deduction History. Who do I contact?
    You must first log in to the CHS MyLifePlus site to access your deduction history report. Deduction History is available through the My Tools menu. If you are having any issues with the registration or login you may email CHS MyLifePlus customer service at CHSMyLifePlus@corestream.com or call 1-855-937-3300.
  10. Are the deductions after-tax or pre-tax?
    All voluntary benefits deductions for CHS MyLifePlus are after-tax.
  11. I signed up for more than one benefit that is available on the website. Will I see multiple deductions on my earnings statement?
    No. All programs that are available on the website will be paid by one consolidated deduction shown on your earnings statement as "CHS BENEFITS +" for employees paid through UltiPro or "OTHVOLBEN" for employees paid through ADP. You will be able to see a breakdown of your deductions on the CHS MyLifePlus website. Please visit CHS MyLifePlus and select "Deduction History" under "My Tools" to access your information.
  12. I just signed up for a program through one of the insurance carriers. How long will it take before I see the deduction on my earnings statement?
    Depending on the program, your deduction will begin within the next 2 pay cycles.
  13. How do I receive my refund?
    If you require a refund for a product or service please contact the carrier or vendor directly to discuss details of the refund. Refunds may take between 30 to 60 days to process.
  14. How do I change my Auto and/or Home policy to be paid through payroll deduction?
    You can contact any of the Auto and Home carriers directly that are offered to you through your voluntary benefits program, and they will switch your billing to payroll deduction. Certain eligibility requirements apply for the payroll deduction option. If you have any questions about your eligibility, you may contact customer care at (855) 937-3300.
  15. How do I cancel my coverage?
    If you are a participant in a program with a carrier and would like to cancel, please refer to the cancellation process below. Please allow 30 days for the cancellation to process.
    Cancellation Process by Product or Insurance Carrier:
    Liberty Auto and Home Insurance
    To make any changes to your policies, including cancellations or changes to payment options, please contact Liberty Mutual directly at 1-800-298-8018 or call a local office which you can find at www.libertymutual.com. Please reference your policy number, which can be found in your insurance policy. States have different requirements based on DOI regulations.

    MetLife Auto and Home Insurance
    Cancellation policies differ by state; therefore, the employee must call the MetLife Call center at 1-800-438-6388 for cancellation terms and processing.

    Transamerica Long Term Care Insurance
    Every policy is mailed to the employee with a 30 Day Free Look Period. The 30-day window can vary based on residency. If you cancel within the 30-day period you will be refunded premiums deducted from your pay. Employees may cancel at any time by sending the request in writing to Transamerica Life Insurance Company, Attn: Customer Service, P.O. Box 869090, Plano, TX, 75086 or by fax to 1-866-311-2047. You must include your policy number, full name, and date of birth.

    Travelers Auto and Home Insurance
    To cancel a Travelers Insurance policy, the employee needs to call the Travelers customer service center at 1-888-695-4640. Please reference your policy number, if available, which can be found on your policy documents. Employees should have new coverage in place before canceling a policy to ensure that they don't have a lapse in coverage.

Support 24/7

(855) 937-3300
CHSMyLifePlus@corestream.com
  • Contact Us
  • FAQ & Help
  • Data Use Policy
  • Terms of Use

Copyright ©2021 by Corestream. Some content & media ©2021 CHS .

Portal ID: 102 - WFARMB8

Back Back
Having problems accessing your benefits?

We're here to help!

  • I forgot my username and/or password
  • My account is locked
  • I'm getting an error while trying to log in or register
  • I have a different issue

Why am I locked out of my account?

Our system automatically locks accounts when it detects unauthorized access attempts. You may unlock your account by verifying your Last Name and Date of Birth.

Find My Account

Your Email/Username is typically your company-provided email address.

You can either Go Back and try again, or enter your Last Name and Date of Birth to locate your Email/Username.

Find My Account

Forgot My Password

Reset Password

Forget which email you signed up with? Click Here.

There is no account associated with your Last Name and Date of Birth.

Please register for a new account.

Register

Your username is typically your company provided email address.

If you remember your password, try logging in using the fields to the right. If you're still having problems, click the button below to recover your account credentials.

If you remember your password, try logging in using the fields below. If you're still having problems, click the button below to recover your account credentials.

Find my account

Hi , your username is:

If you remember your password, try logging in using the fields to the right. If you're still having problems, click the button below to reset your password.

Reset my password

Check Your Email!

If there us an active account for:

then you'll receive an email with password reset instructions.

 

If you do not receive the email within 15 minutes, or are unable to log in using your new password, please contact customer support at (855) 937-3300>, Monday through Friday 8am to 5pm (ET) or via email at CHSMyLifePlus@corestream.com

Check your junk mail!

Occasionally our system-generated messages get marked as spam. If you do not receive your password reset notification, check your junk mail folder before contacting support!

Your password has been reset!

If there us an active account for:

then you'll receive an email with password reset instructions.

 

If you do not receive the email within 15 minutes, or are unable to log in using your new password, please contact customer support at (855) 937-3300>, Monday through Friday 8am to 5pm (ET) or via email at CHSMyLifePlus@corestream.com

Check your junk mail!

Occasionally our system-generated messages get marked as spam. If you do not receive your password reset notification, check your junk mail folder before contacting support!

Your account was locked because someone (hopefully you) attempted to log into your account several times unsuccessfully. As a security precaution, we have automatically reset the password to your account.

An email containing the new password has been sent to

If you do not receive the email within 15 minutes, or are unable to log in using your new password, please contact customer support at (855) 937-3300 , Monday through Friday 8am to 5pm (ET) or via email at CHSMyLifePlus@corestream.com

Check your junk mail!

Occasionally our system-generated messages get marked as spam. If you do not receive your password reset notification, check your junk mail folder before contacting support!

Log In

Log in

Select the item that best describes your issue:

  • Your account is locked...
None of these describe my issue

This answer didn't solve my problem

We're sorry, the Account Help system us unable to resolve your issue at this time.

Please contact Customer Care at (855) 937-3300 , Monday through Friday 8am to 5pm (ET) or via email at CHSMyLifePlus@corestream.com and we'll be happy to assist you.

Welcome!

Please wait while we take you to your home page.

×
 
Access My Benefits

Existing users may click here to log in.

Access My Benefits

Existing users may click here to log in.

Your Date of Birth is provided by your employer.

If you've forgotten it, you can find it...

Almost there...

We're confirming your credentials and eligibility details, this shouldn't take long.

By submitting this form, you agree to our Terms and that you have read our Data Use Policy.

Access My Benefits

Welcome!

Please wait while we take you to the home page.

×

Welcome back. Log in here.

Forgot Password or Username/Email?

Log In

Welcome!

Please wait while we take you to your home page.

Log In!

Log In with SSO

Forgot your password?

Don't worry! Just fill in your email and we'll help you reset your password.

Reset Password

That's it!

Your account details have been sent to the address you provided.

If you do not receive the message with the next two hours, please contact our customer service at CHSMyLifePlus@corestream.com or via telephone at (855) 937-3300 .

Back to Login
Problems? Click Here

CHSMyLifePlus@corestream.com

(855) 937-3300

×
As the COVID-19 situation evolves, Corestream has taken steps toward maintaining uninterrupted delivery of your benefit services CLICK HERE to view our COVID-19 resource page which contains information and FAQ's on the products we offer, including your options to continue those coverages should there be a change to your employment situation. ×
We use cookies to personalize content, tailor products, and provide a safer experience. By using this site, you agree to our cookie policy. ×
-